PROCESS IMPROVEMENT: Case Study of an Improvement Program Featur

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by: Robert MacFarland, Ericsson Ltd. This article tells the story of Ericsson, which has unfolded over a period of five years. It describes an initiative that has continually striven to get the reviews and inspections (R&I) processes and procedures it has

http://www.asq.org/pub/sqp/past/vol3_issue3/macfarland.html

✍: FYIcenter.com

2006-04-01, 8821🔥, 0💬

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